Quality and Environmental Policy


FICHTNER FINE INGREDIENTS, S.L., hereinafter FFI, founded in 2016, is an innovative and dynamic company whose function is to serve customers in the flavor and fragrance industry with a wide range of both synthetic and natural products.

FFI’s management states that quality is the fundamental pillar that underpins its Business Management policy, combining comprehensive knowledge of customers’ needs and preferences with a well-chosen portfolio of strong suppliers and business partners.

The Company’s principles incorporate business ethics and commitment to the environment and sustainable development.

For this reason, FFI has implemented a Quality and Environmental Management System based on the following principles:

  • Meet the needs of stakeholders and, in particular, our customers by adjusting our services to their needs and ensuring their satisfaction after the completion of them.
  • Control the possible environmental impacts that may arise from the development of our activities, both those that we generate directly and those on which we can influence, in order to prevent pollution and make efficient use of resources.
  • Implementation of a management system in accordance with the requirements set out in THE UNE EN ISO 9001 and 14001 standards.
  • Clear and committed leadership to quality and environmental protection, and a high ability to plan clear objectives that ensure continuous improvement in the short and long term.
  • Compliance with legal and other requirements applicable to quality and environmental management.

The Directorate ensures that the Policy is disseminated, understood and implemented at all levels of its organization.


Signed: Dirk E. Fichtner – CEO

Date: 04/11/2019

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